Transaction Notifications

Customer Journey

In the course of digitalization, it is necessary to inform customers and internal employees about current process steps by e-mail.

Technical details


Dialogue Assistants

  • Management and configuration of notifications to internal employees and external customer employees with dynamic placeholders (such as #lastname). Use for any events, e.g. registrations, password forgotten, order confirmation, catalogue request, contact form sent, customer address changed, registration for an event, competitions and much more.
  • Multilingual interpretation. If the notification is not filled in in a specific language, the language of the next priority level is selected for automatic sending.


  • Sending of e-mails in the background including tracking of undeliverable messages, e.g. if there are problems on your mail server.
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