Cart Reminder
Vertrieb
Marketing
Customer Journey
![](https://www.iconparc.de/static/content/uploads/IPFrontend/file/000/011/000011448/original/B2B-E-Business-Modul-Cart-Reminder.jpg?version=0)
Scenario I
A customer has already placed goods in the shopping cart. But for whatever reason, he has not ordered. After a defined period of time a mail is automatically sent to the customer, with the listing of his shopping cart, with the reference connected that he receives a discount with order.
Scenario II
A customer has placed an order. After a defined period in which he has not ordered any more, a mail is automatically sent to this customer with the notice that he receives a discount with the next order.
It is cheaper to reactivate existing customers, as a new customer.