E-Commerce

Basis
Expansion
Prozesse
Vertrieb
Marketing
Customer Journey

In order to use the Internet as a profitable sales channel, it is necessary to address interested parties and customers in a targeted manner, to make the selection of products as easy as possible for them, to present catalogue contents in a clear (and up-to-date!) manner, and finally to make the shopping process pleasant.

With the help of the versatile and individually supplementable comfort functionalities of the ICONPARC E-Commerce Module, you can turn occasional visitors into regular customers. Buyers are automatically kept up to date by e-mail on progress in order processing. Articles already purchased can be conveniently reordered from the order history of the respective customer. Via newsletter you draw the attention of customers and interested parties to special offers, services and promotions. These and other performance features contribute to the fact that your B2B e-business platform meets with a high response.
So that you always have a full overview of your customers and their orders, extensive possibilities for the evaluation of all processes are integrated into the BACKEND.

Technical details

FRONTEND

  • Check-out processes freely configurable in different steps

  • Changes in the shopping cart, such as changing order quantities, are made without reloading the page. The newly calculated subtotals, totals and shipping costs are also displayed directly without reloading.

BACKEND

  • Role
    • E-Commerce manager

  • Search
    • Clients
    • Customer employees
    • Orders
    • Returns
    • Turnover

  • Reports
    • Commissions
    • Distribution of orders
    • Bestseller
    • Returns
    • Sessions
    • Turnover
  • Dialogue Assistants
    • Clients
    • Customer employees
    • Mail notifications
    • Orders
    • Vouchers

  • Views
    • Customer master overview
    • Order overview

  • Time controlled processes
    • Monitoring of the order transfer to the ERP system
    • Mails to customers
To the module overview

Whitepapers

Customer Testimonials