Smart planner for worldwide distribution of the finest chocolates, chocolates and snacks

Munich, 20. October 2020

How do you coordinate 70 sales representatives who visit up to ten customers a day in over 100 countries? It is not unusual for the field sales force to prove to be the most expensive instrument in a company's sales organization. The software developers at ICONPARC have now created the perfect control system for the Austrian goods trading company Gunz. "As with the webshop and the B2B sales app, ICONPARC has presented a visionary concept with the tour planner and put it into practice," enthuses Gunz managing director Michael Temel.

The successful family business has already been operating a B2B e-business platform from the Munich-based software company for several years. This platform has now been expanded to include a field service planning module. The new tool enables Gunz to serve its customers even more efficiently. Sales and dispatchers are in contact with each other via fast data lines - in real time and in more than 100 countries around the world.

All dispatchers need for the new ICONPARC Trip Planner is a desktop computer with Internet. The application works on all common browsers and operating systems. Updates take place without interruption during operation. The user interface and content are available in different languages. All data is mirrored in real time in both directions. Dispatchers and sales staff are thus always up to date - even over distances of thousands of kilometers. Communication between the trip planner and the Sales APP is encrypted. The program protects a 2-step verification.

About Gunz

Warenhandels GmbH was founded in 1986. The family-run company, headquartered in Mäder, in the west of Austria, exports more than 1,200 items such as confectionery, pastries and baked goods, chocolates and chocolates, snack items, nutritional products, beverages, and licensed articles to over 100 countries worldwide.

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Technology Partners

Customer Testimonials

Peter Osel
Board of Directors - RED ZAC

"Since 2004 a fruitful partnership has developed between RED ZAC as a customer and ICONPARC as an e-business service provider. In addition to the technical expertise, I especially appreciate the active contribution of ideas and the human way of working together. ICONPARC thinks with and also ahead.

This is exactly what I wish for as a decision-maker!"
Dr. Eberhard & Bernd Gröner
Managing Directors - Karl Gröner GmbH

"Without our B2B e-business platform, wholesale business in our industry would be practically unaffordable today. The independent, flexible adjustment of the assortments, an extremely performant price and availability check based on individual customer conditions and last but not least the all-encompassing product information, which has contributed to the high acceptance of the platform, strengthen our opinion, even after more than 22 years of live operation, that we have found the right partner in ICONPARC in the jungle of e-business providers and developers".
Philipp Neie
Managing Director - Schweitzer Fachinformationen

"The digital transformation goes through all capillaries of our company. It has an impact on the products we offer, our processes, our employees and on our cooperation with customers and suppliers. We have been using ICONPARC's "cutting edge" technology and the associated strategic partnership for 24 years now. This is a top priority for us and is an absolute priority for the boss!
Michael Temel
Managing Director - GUNZ Warenhandels GmbH

"Digitalization is a top priority at Gunz: We see it as a means and an opportunity to strengthen our competitive position. As with the relaunch of the Gunz webshop, ICONPARC presented a visionary concept with the new mobile field service solution and put it perfectly into practice. As the icing on the cake, the entire range of functions of the B2B app is available even without an active internet connection - our sales representatives are thrilled!"
Jens Müller
Head of Marketing & E-Business ratioform

"ICONPARC has been at our side as a technology service provider for over 20 years. What excites me most about the cooperation is that ICONPARC looks beyond the horizon and, in joint conceptions, always provides impulses to drive our business forward. I have not yet experienced the high quality of implementation from other technology service providers in this form. The steadily growing e-business channel as a marketing tool confirms the success of our cooperation."
Benjamin Krapp
Trade Marketing Manager - PUMA

"One contact person, a great deal of commitment and initiative as well as the unbureaucratic response to enquiries made the collaboration with ICONPARC a complete success. This is reflected in the layout and the entire interface as well as in the turnover of our portal. We are convinced that the intuitive understanding of the platform, the extremely customer-friendly interface and the flawless interaction with our merchandise management system also contribute to the success of the shop in our sales figures."
Michael Härle
Head of eCommerce - EURONICS Germany

"We use the ICONPARC On Demand eBusiness platform to provide centralised and efficient support to over 2,000 retailers and their customers in the B2C sector in Germany and Austria. Above all, this is an excellent way to meet the requirements of uniform brand management as well as the individual demands of each retailer and to optimally utilise synergy potentials."