200 Mio. €
Turnover in 2018
Branches in 24 cities
Scope of the title database
< 200 ms per search query
to the search & filter system
Title data updates per day
Configurable web frontends
depending on customer target group
for the B2C Webshop
and other digital services (= individually configurable services for each customer)
Customer of IconParc
Know what is important: Schweitzer Fachinformationen provides experts quickly and conveniently with exactly the specialist literature that is relevant for their success - printed or in the form of e-media. What's special: As one of the leading providers of specialist information, it combines specialist advice with sophisticated solutions (concepts for e-procurement, intranet and fulfilment) and flexible logistics. This makes Schweitzer Fachinformationen a strong partner for companies, libraries, law firms, administrations and authorities. The Schweitzer Fachinformationen companies - with 34 locations - employ over 600 people.
Head of IT & E-Business - Schweitzer Fachinformationen
"The joint journey of Schweitzer Fachinformationen and IconParc began in 1999. I was there from the very beginning, and when I look back, I was as convinced as I am today that with IconParc we have chosen the right e-procurement service provider. In practice, IconParc has repeatedly demonstrated an outstanding level of commitment, flexibility and professional competence. In combination with the lived responsibility, the personal communication without detours and a "There's no such thing as impossible" mentality, I would always opt for IconParc again".
Development and establishment of the online channel as a perfect complement to the local branches
Expand the core business of the pure specialist book trade with scalable services, accelerate and automate the procurement processes for customers.
Extensive automation of content management, in particular title data management, with up to 2 million title updates per day
Approval Plan: Marketing support through automated offers that are finely granular and configurable and tailored to the respective customer needs.
Connections to merchandise management systems (Schweitzer internal as well as to major customers) - with the possibility of enriching order data differently with information depending on the customer, such as cost centres, customer identification or location
With the e-procurement platform from IconParc, Schweitzer has created the technical prerequisites for a unique selling proposition: In addition to the pure trading business, the specialist for technical literature optimizes the procurement process for C-items for its customers. Cost-intensive secondary processes and informal "wild purchasing" by customer departments are drastically minimized. For example, a company's press office often needs the current daily newspapers by 6:00 am.
With Schweitzer, procurement does not stop at the doorman's door: the customer receives the latest specialist literature right to the workplace of the respective customer - and at the same time lowers his process costs. These often exceed the pure product price, so that it is worthwhile for corporate customers to choose a supplier who is able to offer a comprehensive and automated procurement process. This is exactly what Schweitzer does, and very successfully.
Individually configurable ordering and research interfaces for Schweitzer customers, from simple web shops to sophisticated shopping platforms with the look and feel of the respective customer intranet. The platform includes in particular catalog management, editorial system and procurement functionalities.
Optimum scalability as well as best performance and availability are guaranteed by the redundantly designed infrastructure with intelligent load distribution: Frontends, backend and search system are each served by a separate server cluster. Growth is easy to manage by simply adding more servers.
With the steadily increasing number of products for all media types in the print and digital sectors, the demands on product data management are increasing. With IconParc's e-business platform, titles are intelligently consolidated across supplier boundaries in a comprehensive database. In addition, data on selected titles can be optimized as required in the catalog editing system.
Comprehensive support of eBooks including their delivery processes
Mobile app version of the B2C Shop
Seamlessly integrated editorial content, catalog data and business processes, so that dependencies between the individual components are automatically taken into account. For example, if a title is removed from the catalog, there are no editorial references.
Cross-database search with duplicate filtering, ranking, fault tolerance
Enhancement of search results with customer-specific inventory information
Quick search in over 35 million titles in less than 200 milliseconds
Furthermore, access to external databases (Beck-Online, Haufe-Produkte, Juris, Legios, Macrolog, NWB Verlag, LexisNexis etc.) without the need for a separate new registration (single sign-on access).
Seamlessly integrated platform manager for Schweitzer employees
Individually configurable procurement and processing processes for each customer
Strategy and digital consulting
From the very beginning, the Schweitzer e-procurement platform has been designed and implemented in a trusting and close dialogue between Schweitzer and IconParc. The constant exchange with IconParc's e-business experts ensures that all customer wishes, including operational and strategic aspects, are taken into account.
The procurement solution for Schweitzer Fachinformationen comprises several individually designed frontends that open up different target groups. In the event of major changes or a relaunch, design studies or clickable prototypes serve to demonstrate both the new optics and the associated operating concept. This allows the user to work on the step-by-step refinement even before the actual implementation.
Software & Customization
We have been continuously developing the IconParc B2B E-Business Suite for 21 years. Always up to date with the latest technologies. This is the basis for the realization of all our solutions.
Since its launch in 1999, the progressive implementation of the Schweitzer e-procurement platform has taken place in clearly defined project phases. For each stage of expansion, a requirement and functional specification is drawn up and approved. The implementation on the basis of the IconParc E-Business Suite leads to a test phase on the STAGING environment. The first go-live took place in the course of the year 2000.
Since then, many further project phases have been implemented, including permanent enhancements and optimizations. To be continued ...
Maintenance & Updates
Every month, more than 500 software changes are migrated to the live System. Preliminary tests - also by the customer - are carried out on a staging environment. Only after successful testing and approval is the changes transferred to the live environment.